RAHMAYANI, Merlia. Implementasi Peningkatan Kualitas Pelayan Terhadap Kepuasan Pelanggan Menggunakan Metode SWOT di Altha Hotel. Jurnal Sains dan Ilmu Terapan, [S. l.], v. 5, n. 2, p. 85–90, 2022. DOI: 10.59061/jsit.v5i2.75. Disponível em: https://e-journal.poltek-kampar.ac.id/index.php/JSIT/article/view/75. Acesso em: 18 may. 2024.